Help Centre

apkshub FAQ — Your Questions Answered

Everything you need to know about your account, deposits in PKR, JazzCash and Easypaisa payments, Cricket and PSL betting, Casino, Slots and withdrawals — all in one place.

PKR Deposits JazzCash & Easypaisa Cricket & PSL Live Casino Slots Withdrawals
60+
Questions Answered
8
Topic Categories
24/7
Live Support
PKR
All Payments

We have put together the most frequently asked questions from our Pakistan members. Whether you are just getting started or have been playing for a while, you will find clear answers below. Can't find what you are looking for? Head to our live chat support — available around the clock.

Account Questions

Creating an account is straightforward. Go to the Register page, enter your mobile number or email address, choose a password and confirm your details. The entire process takes under two minutes. You will need to be 18 years or older to register. Once registered, your PKR account is ready to use and you can deposit via JazzCash, Easypaisa, Raast, bank transfer or card.

No. apkshub allows one account per person. Creating multiple accounts to claim bonuses more than once or to circumvent limits is against the Terms and Conditions and may result in all accounts being closed and any balance being forfeited. If you accidentally created a duplicate account, contact live chat support to resolve the situation before making any deposits.

Account verification is a one-time process. After logging in, go to your account settings and look for the verification section. You will typically need to provide a copy of your CNIC or passport. Verification is required before your first withdrawal can be processed. It usually completes within a few hours once documents are submitted. Getting this done early saves time when you are ready to withdraw your winnings.

On the Login page, click the "Forgot password?" link. Enter your registered mobile number or email address and follow the instructions sent to you. If you no longer have access to the registered contact details, reach out to live chat support with your account information and they will guide you through identity verification and account recovery.

Log in and navigate to your account settings. Some details — such as your name and date of birth — may be locked after verification to prevent fraud. Your registered mobile number can usually be updated after identity confirmation via live chat support. Always make sure your contact details are current so you can receive password resets and important account notifications without any issues.

Deposit Questions

apkshub supports all major local payment methods used across Pakistan. You can deposit via JazzCash, Easypaisa, Raast, bank transfer, debit or credit cards and mobile wallets. All deposits are processed in PKR — there is no currency conversion involved. The available methods and any minimum deposit amounts are displayed in the cashier section of your account after logging in.

JazzCash and Easypaisa deposits are typically processed very quickly — most of the time the PKR amount appears in your apkshub balance within a few minutes. Occasionally there can be a slight delay during peak times or if there is an issue with your mobile wallet. If your deposit has not appeared after 30 minutes, contact live chat support with your transaction reference number so the team can investigate.

First, check whether the amount was deducted from your JazzCash, Easypaisa or bank account. If it was deducted but not credited to your apkshub balance, take a screenshot of the transaction confirmation and contact live chat support with the details. If the payment was not deducted at all, double-check that your mobile wallet has sufficient balance and that the mobile number you used matches the one registered with your wallet provider.

Minimum deposit amounts vary by payment method. The current minimums for each option are shown clearly in the cashier section of your account dashboard. In general, mobile wallet deposits via JazzCash and Easypaisa have lower minimum thresholds compared to bank transfers. All amounts are in PKR. There is no upper limit set by apkshub, though your mobile wallet or bank may have their own daily transaction limits.

Withdrawal Questions

Log in to your account and go to the cashier section. Select the withdrawal option, choose your preferred method — JazzCash, Easypaisa, Raast, bank transfer or card — enter the amount in PKR and confirm. Make sure your account is verified before submitting your first withdrawal request, as unverified accounts cannot process payouts. Withdrawal processing times vary by method and are shown at the time of request.

JazzCash and Easypaisa withdrawals are generally processed faster than bank transfers — often within a few hours once approved. Bank transfers to Pakistani accounts typically take one to three working days depending on the bank. Raast transfers tend to be quicker due to the instant payment infrastructure. If your withdrawal has been pending longer than the expected timeframe, contact support with your withdrawal reference number.

Common reasons for a rejected withdrawal include: account not yet verified, active bonus wagering requirements not yet completed, the withdrawal amount being below the minimum threshold, or a mismatch between the account holder's name and the payment method details. Check your account notifications for a specific reason. If you are unsure, live chat support can explain the exact cause and what steps to take next.

Generally, apkshub follows a same-method withdrawal policy for the initial payout — meaning your first withdrawal will be directed to the same payment method you last used to deposit. This is a standard anti-fraud measure. If your preferred deposit method does not support withdrawals, or you need to use a different method, contact support who can review your account and advise on available options.

Betting Questions

Cricket is the primary sport on apkshub, with full coverage of international series, T20 internationals, ODI matches, Test cricket and the Pakistan Super League (PSL). Beyond Cricket, the sportsbook covers Football — including major European leagues and international tournaments — as well as Esports. All bets are placed in PKR and winnings are credited to your PKR balance. Visit the Bet section to see live markets.

Yes. apkshub offers in-play live betting on PSL fixtures and other Cricket matches. Odds update in real time as the match progresses — ball by ball during T20 games. You can bet on outcomes like the next wicket, runs in an over, match winner and many other markets while play is live. Make sure you are logged in and your account has a PKR balance before the match starts so you are ready when the right moment comes.

If a Cricket match is abandoned, interrupted or cancelled before a result is reached, apkshub follows standard betting rules for that scenario. For most markets, bets are voided and your PKR stake is returned to your account balance. Specific rules depend on how many overs have been bowled and which market you bet on. Full settlement rules are available in the Terms and Conditions section.

Yes, the apkshub sportsbook supports accumulator bets that combine multiple selections into a single wager for higher potential returns. You can add selections from Cricket, Football and Esports into your bet slip. All legs must win for the accumulator to pay out. Minimum and maximum odds per leg, and any restrictions on combining certain markets, are shown on the bet slip at the time of placing.

Casino Questions

The Casino section includes both Live Casino and standard table games. Live Casino features real-time Roulette, Blackjack, Baccarat and other titles with live dealers streaming around the clock. Standard Casino games include virtual Roulette, Blackjack variants and other table game formats. All games are played with your PKR balance — no currency conversion required.

Yes. Live Casino tables on apkshub run 24 hours a day, 7 days a week. There are always live dealer tables open across Roulette, Blackjack and Baccarat regardless of the time. Some premium or VIP tables may have specific opening windows — these are indicated on the table lobby. Simply log in, navigate to the Casino section and join any open table using your PKR balance.

Standard Casino games use certified Random Number Generator (RNG) technology to ensure outcomes are fair and unpredictable. Live Casino games use physical cards and a roulette wheel operated by human dealers, streamed live via video — the results are determined by actual physical actions, not software. apkshub only uses games from reputable providers. The house edge for each game is displayed within the game interface or its information section.

Slots Questions

apkshub hosts a large library of slot titles across Slots and Slot Games. The collection includes classic three-reel slots, modern video slots with multiple paylines, and feature-rich titles with bonus rounds, free spins and progressive jackpots. The full catalogue is available once you are logged in, and games can be filtered by provider, theme or feature type to help you find what you enjoy.

Free spins are bonus credits that let you spin a designated slot game without using your own PKR balance. They may be awarded as part of a welcome bonus, a promotional offer or a loyalty reward. Once credited to your account, free spins are available in the promotions or bonus section. Any winnings generated from free spins are typically subject to wagering requirements before they can be withdrawn — the specific terms are shown when the bonus is awarded.

RTP stands for Return to Player — it is a percentage that indicates how much of the total money wagered on a slot game is paid back to players over time. For example, a game with 96% RTP theoretically returns PKR 96 for every PKR 100 wagered over a large number of spins. Higher RTP means better average returns. Each slot game on apkshub displays its RTP in the game information panel. RTP is a long-term statistical average — it does not guarantee results on any individual session.

App Questions

Visit the App page on apkshub and download the APK file directly to your Android device. Before installing, you may need to allow installation from unknown sources in your phone's security settings — the App page includes step-by-step instructions for this. The apkshub app is not listed on the Google Play Store, so always download directly from the official site to ensure you have the genuine, latest version.

The apkshub app and website share the same account. Your login credentials, PKR balance, active bets, bonus status and game history are all identical across both. There is no separate registration needed for the app — simply download it and log in with your existing username and password. If you don't have an account yet, you can register through the app as well.

The most common reason is that "Install from unknown sources" has not been enabled. Go to Settings → Security (or Privacy on some phones) and toggle on the permission to install apps from unknown sources, or specifically allow your browser to install APK files. Also make sure you have enough free storage space on your device. If the problem persists after these steps, try downloading the APK again on a stable Wi-Fi connection and contact support if it still fails.

Responsible Gaming Questions

apkshub provides self-management tools in your account settings under the Responsible Gaming section. You can set daily, weekly or monthly deposit limits in PKR to help manage your budget. Once a limit is set, it takes effect immediately for reductions and after a cooling-off period for increases — this prevents impulsive changes during a session. You can also set session time reminders so you are aware of how long you have been playing. Visit the Responsible Gaming page for full details.

Yes. You can request a self-exclusion period or a temporary cooling-off break through the Responsible Gaming section of your account settings or by contacting live chat support. During a self-exclusion period you will not be able to log in, deposit or place bets. Any remaining PKR balance can be withdrawn before or after the exclusion period. apkshub encourages all players to use these tools if they ever feel their gaming is becoming difficult to control.

apkshub is strictly for adults aged 18 and above. Age verification is part of the account verification process. If there is any indication that an account is being used by a person under 18, the account will be suspended immediately and any balance held pending investigation. We encourage parents and guardians to use device-level parental control tools to prevent underage access to online gaming platforms.

Still have a question? Our support team is available 24/7 via live chat. You can also browse the full Terms and Conditions or Privacy Policy for detailed platform rules.

Supported Payments
JazzCash Easypaisa Raast Bank Transfer Debit & Credit Cards Mobile Wallets
All transactions in PKR — no currency conversion.
New to apkshub?
Register Free

Cricket, PSL, Casino and Slots — all in PKR. JazzCash and Easypaisa supported. 18+ only.

Create Account

Why Pakistan Players Choose apkshub

From Cricket to Casino, PKR payments to 24/7 support — here is what makes apkshub the go-to platform for players across Pakistan.

Cricket & PSL First

Full pre-match and live in-play betting on Pakistan international cricket, PSL fixtures, T20 leagues and bilateral series — all in PKR with competitive odds updated ball by ball.

Local Payments Made Easy

Deposit and withdraw in PKR using JazzCash, Easypaisa, Raast, bank transfer or card. No currency conversion, no hidden fees — Pakistan-first payment experience from the ground up.

Live Casino 24/7

Real human dealers on Roulette, Blackjack and Baccarat tables running around the clock. Join live at any time using your PKR balance — no download needed for the web version.

Hundreds of Slot Titles

Classic reels, video slots, jackpot titles and free spin bonuses — the Slots and Slot Games library covers every preference. Your progress and free spin balance are always saved to your account.

Fast Android App

Download the apkshub Android app for one-tap login, instant live betting notifications and smoother gameplay on your mobile. Same account, same PKR balance — just faster on your phone.

24/7 Live Support

Support agents are available around the clock via live chat. Whether it is a deposit query, a withdrawal question or an account issue — help is always one tap away, any time of day or night.

Ready to Get Started?

Join apkshub — Cricket, Casino & Slots in PKR

Create your free PKR account in under two minutes. Deposit via JazzCash or Easypaisa and start betting on Cricket, PSL, live Casino and Slots today. Adults 18+ only. Please play responsibly.

18+ Only PKR Account JazzCash & Easypaisa Cricket & PSL Live Casino Slots